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Robin L Isenberg Executive Director
Crystal Heft
Family Navigator
Kristen L Zientek
MSW, LSW, Program Coordinator
Sonya Quinn
Community Outreach Coordinator
Afaf Doumani
Family Navigator
Mary A Finch
Office Manager
  • Robin IsenbergRobin has served as Executive Director of the National Alliance on Mental Illness (NAMI) Greater Toledo since June 2011.  She holds a Bachelor of Science in Business Administration from The Ohio State University with a focus on marketing and management and has served the Toledo community as a non-profit leader for many years.  Robin is especially passionate about community and family mental wellness and her many years of non-profit leadership experience give her a deep appreciation for working to improve the quality of life for our community; one program at a time.

  • Crystal Heft – Crystal has served as Family Navigator for NAMI Greater since October 2017. She earned a Bachelor’s Degree in Psychology from the University of Tampa and has focused her career on serving the community. Crystal uses her experience  as inspiration to inform, support  and advocate for others so they do not have to feel like they have to  walk the journey to wellness alone.

  • Kristin ZientekKristen Zientek graduated from The University of Toledo in May of 2012 with a Bachelor of Social Work. She also completed the advanced MSW program at The University of Toledo, graduating May of 2013. She attained her LSW in 2013 and is currently working on attaining her LISW. Kristen currently serves as a Program Coordinator for The National Alliance on Mental Illness (NAMI) Greater Toledo and has worked for NAMI Toledo since August 2013. Along with contract Art Therapist Carol Coder, Miss. Zientek has assisted in implementing the Creative Expressions  program and continues to manage programs and volunteers. She is also a certified Family to Family facilitator along with Family and Friends facilitator for NAMI, helping families help their loved ones to mental health recovery. She is very passionate about helping individuals affected by mental illness as it is very near and dear to her heart. 

  • Sonya QuinnSonya Quinn is the Community Outreach Coordinator for National Alliance on Mental Illness (NAMI) Greater Toledo since September 2018.  Sonya is the Chairperson for NAMI’s African American & Latino Leadership Initiatives.  As NAMI’s Community Outreach Coordinator, Sonya is a proud to serve on several Lucas County local coalitions such as, Executive Committee for Lucas County Human Trafficking Coalition, Advisory Board for Lucas County Trauma Informed Care, Advisory Board  for the Toledo Health Department and a member of many others coalitions in Toledo, Ohio.  Sonya’s goal is to continue to bring education on Mental Wellness to the communities of Lucas County.

  • Afaf DoumaniAfaf joined the NAMI team in January 2020 and has been serving as a Family Navigator since. She holds a master’s degree in Developmental Studies from SOAS- University of London where she worked abroad in the field of community development and social justice. Afaf will graduate in May 2021 with a master’s degree of social work with a focus on mental health from The University of Toledo.

  • Mary FinchMary Finch, Office Manager, has been with the National Alliance on Mental Illness (NAMI) Greater Toledo for over 13 years, as well as, NAMI Walk Manager for our annual fundraiser, NAMIWalks Your Way – Mental Health for all,  for over 10 years.  She has also been trained by NAMI Ohio to teach our Family-to-Family class, NAMI Basics class and our Family and Friends class.  Mary is also the Coordinator of our  KidShop/TeenShop program series which has been running for the past 6 years. She feels that teaching classes and working with youth and their parents, sharing compassion, empathy and understanding with each individual is not a duty, but a privilege.