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In an emergency, call 911, report a “psychiatric emergency,” and request a C.I.T. officer.


If you or a loved one is in immediate danger, calling 911 and talking with police may be necessary. It is important to notify the operator that it is a psychiatric emergency and ask for police officers trained in crisis intervention (CIT).

Local emergency support (Greater Toledo)

  • CrisisCare Line – Call 419-904-CARE (2273). Connect with a local, trained crisis counselor to discuss a mental health emergency 24/7.
  • Lucas County Emotional Support Line – Call 419-442-0580.  This local resource that helps people deal with mental health during isolation. Available for calls from 8 am – midnight.

National emergency support

    • National Suicide Prevention Lifeline – Call 1-800-273-TALK (8255). If you or someone you know is in crisis — whether they are considering suicide or not. Please call the toll-free Lifeline to speak with a trained crisis counselor 24/7.The National Suicide Prevention Lifeline connects you with a crisis center in the Lifeline network closest to your location. Your call will be answered by a trained crisis worker who will listen empathetically and without judgment. The crisis worker will work to ensure that you feel safe and help identify options and information about mental health services in your area. Your call is confidential and free.
    • NAMI Crisis Text Line – Text NAMI to 741-741.  Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.
    • National Domestic Violence Hotline – Call 1-800-799-SAFE (7233). Trained expert advocates are available 24/7 to provide confidential support to anyone experiencing domestic violence or seeking resources and information. Help is available in Spanish and other languages.
    • National Sexual Assault Hotline – Call 1-800-656-HOPE (4673). Connect with a trained staff member from a sexual assault service provider in your area that offers access to a range of free services. Crisis chat support is available at Online Hotline. Free help, 24/7.

Navigating a mental health crisis

    • NAMI National HelpLine – Call 1-800-925-NAMI (6264). Available for calls Monday through Friday from 10 a.m. to 6 p.m., ET, or send an email to info@nami.org. The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with mental health conditions, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance. It is not a crisis hotline.
    • HelpLine Online Knowledge and Resource Center is available and offers an extensive library of valuable information and answers to our most frequently asked questions.

The NAMI resource guide