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TRS

  • TRS allows people with hearing or speech disabilities to communicate with individuals who use standard telephones. A communication assistant (CA) acts as an intermediary, relaying the conversation between the two parties by converting spoken words to text or sign language, and vice versa.

Dial 711: Callers can access TRS by simply dialing 711 from any phone, which will connect them to a TRS operator. This service can be used nationwide, and no special equipment is required.

Receiving Calls: When receiving a TRS call, the communication assistant will explain that it is a relay call and will guide the conversation. No special equipment is needed for you to participate in a TRS call.